FREQUENTLY ASKED QUESTIONS
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards. We also accept cash and bank transfer options.
WHAT AREA'S OF THE UK DO YOU COVER?
We cover all of Leicestershire, Northamptonshire and surrounding areas! If you are unsure if we cover your area feel free to get in touch and we will assist you further.
WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS ON HIRE?
We take a deposit at time of booking for any damages that in the unfortunate event may happen where something gets damaged or broken. Your planner will discuss this with you.
HOW LONG DO YOU NEED TO SET UP?
This varies per booking, this would need to be discussed at the planning stage with our team.
IS MY DAMAGE DEPOSIT REFUNDABLE?
Yes, all deposit's to cover damage or loss are refundable providing the item hasn't been lost, misplaced or damaged.
DO I PAY THE FULL AMOUNT UPFRONT BEFORE THE EVENT?
We require a 50% deposit of your total booking cost upfront at time of confirmation. 30 days before your event takes place we will require the remaining 50% of the balance paid before hand.